Description based on the Specified Commercial Transactions Act
Specified Commercial Transactions Act Disclosure
Business Name
Torigata
Representative
Wakako Torigata
Address
6-1-1 Honmachi, Shibuya-ku, Tokyo, Japan
info@torigata.tokyo
Product delivery time
Made-to-order items require approximately 2–3 weeks for dispatch.
In-stock items will be shipped within 2–3 days.
Returns and Exchanges
Since this is a made-to-order product, we do not accept cancellations, returns, or exchanges due to customer convenience.
If the product is damaged or different from what you ordered,
Please contact us within 7 days of receiving the product.
After checking the contents, we will repair or replace the product.
*Defective products are only accepted for unused items.
Repairs and size changes
Ring size changes are available for a fee.
The customer is responsible for round-trip shipping costs and repair costs.
About shipping fees
Shipping is free within Japan.
When shipping overseas, customs duties, import taxes, value-added taxes, etc. may be incurred.
These costs will be borne by the customer.
Shipping method
Domestic: Yamato Transport Overseas: EMS
About cooling off
Since this site is a mail order site, the cooling-off period does not apply.